Exchange & Return

Warranty, Returns and Refunds Policy

Shootallot warrant all products to be free of defects at time of shipping. All products are subject to the manufacturer’s warranties and as such Shootallot will honour such warrantees.

Prior to returning faulty products, you agree to contact us first so that we can provide you with the necessary details to affect the return.

In the unlikely event that a product should become faulty during the warranty period, the product may be returned in order to effect repair or replacement.

The manufacturer or its official distributing agent will at their sole discretion determine if the repair or replacement can be honoured under the terms of the warranty. Their decision is final and no correspondence will be entered into.

In terms of Section 44 of the ECT online sales can be returned within 7 days of receipt of the product. All costs for shipping of a return and the reshipping of another product to the customer will be for the account of the customer. All returned goods must be returned in their original packaging, along with all the original documentation. Only items that are in a 100% unused condition in the exclusive opinion of Shootallot and in original undamaged packaging shall be considered for a refund. All unwanted goods are subject to a 35% restocking fee. Delivery fees will not be refunded and the cost of returning the goods will be for your account.